Privacy Policy

Effective Date: 11 May 2026 | Last Updated: 11 May 2026

Welcome to TourSaaS ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you register your interest on our pre-launch waitlist page at tour-saa-s.vercel.app.

By submitting your details on our waitlist page, you agree to the terms described in this Privacy Policy. If you do not agree, please do not submit your information.

1. Information We Collect

When you register on our pre-launch waitlist, we collect the following information:

1.1 Information You Provide Directly

First and last name
Work email address
Phone number / WhatsApp number
Travel agency name
City / location
Agency size (Solo, 2-5, 6-20, 20+ agents)
Feature interests you select (e.g. AI Itinerary Builder, Direct Payments, White-Label Portal)

1.2 Information Collected Automatically

IP address and approximate geographic location
Browser type and version
Device type and operating system
Date and time of form submission
Referring URL (the page you visited before ours)

2. How We Use Your Information

We use the information you provide for the following purposes:

To add you to our pre-launch waitlist and notify you when TourSaaS goes live
To send you your waitlist confirmation and position number
To communicate early-bird pricing, launch offers, and product updates
To personalise our communications based on your feature interests and agency size
To understand demand and plan our onboarding capacity
To improve our product based on the features you expressed interest in
To respond to enquiries or support requests you initiate

We will not use your information for any purpose not listed above without obtaining your prior consent.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:

Consent - you have given clear consent by submitting the waitlist form
Legitimate interests - to contact you about TourSaaS as a service you expressed interest in
Contract - to fulfil our commitment to notify you and provide early access as promised

You may withdraw your consent at any time by contacting us at privacy@toursaas.io.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to any third parties. We may share your data with the following trusted service providers solely to operate our platform:

Email service providers (e.g. Mailchimp, SendGrid) - to send waitlist confirmations and launch updates
Database/backend providers (e.g. Supabase, Airtable, Firebase) - to store your waitlist entry securely
Analytics tools (e.g. Google Analytics) - to understand how visitors interact with our page
Hosting providers (e.g. Vercel) - to serve our website

All third-party providers are contractually bound to process your data only on our behalf and in accordance with applicable data protection laws.

We may disclose your information if required to do so by law, or in response to valid legal requests from public authorities.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, specifically:

Waitlist data is retained until TourSaaS has been fully launched and all waitlist members have been contacted
If you do not convert to a paying customer after launch, your waitlist data will be deleted within 12 months of the launch date
If you request deletion at any time, we will remove your data within 30 days of your request

6. Data Security

We take the security of your personal data seriously. We implement the following measures to protect your information:

All data is transmitted over HTTPS (SSL/TLS encryption)
Access to stored data is restricted to authorised team members only
Our database providers use industry-standard encryption at rest
We conduct regular reviews of our data access controls

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access - request a copy of the personal data we hold about you
Right to rectification - request correction of inaccurate or incomplete data
Right to erasure - request deletion of your personal data ("right to be forgotten")
Right to restrict processing - request that we limit how we use your data
Right to data portability - request your data in a structured, machine-readable format
Right to object - object to our processing of your personal data
Right to withdraw consent - withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at privacy@toursaas.io. We will respond within 30 days.

8. Cookies and Tracking

Our pre-launch page may use the following types of cookies and tracking technologies:

Essential cookies - required for the page to function correctly
Analytics cookies - to understand page visits and form completion rates (e.g. Google Analytics)
Preference cookies - to remember your selections on the form

You can control cookies through your browser settings. Disabling cookies may affect certain functionality of the page.

9. Third-Party Links

Our waitlist page contains links to LinkedIn and Twitter/X for social sharing. These platforms have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before clicking.

10. Children's Privacy

TourSaaS is a B2B platform intended for business professionals. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our form, please contact us immediately and we will delete the data.

11. International Data Transfers

TourSaaS is operated from India. If you are accessing our page from outside India, please be aware that your information may be transferred to and processed in India or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

Update the "Last Updated" date at the top of this page
Notify waitlist members by email if the changes are significant

We encourage you to review this Privacy Policy periodically. Your continued use of our waitlist page after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Company: TourSaaS
Email: privacy@toursaas.io
Website: https://tour-saa-s.vercel.app/landing
Grievance Officer: TourSaaS Privacy Team

We aim to respond to all privacy-related enquiries within 5 business days.